What our customers say about us
We always ask for feedback after completing a removal job to make sure we are always improving what we do. Here’s a few customer testimonials…
Brilliant team. Very helpful and, more importantly, careful.
We were very happy with everything and would definitely use you again.
Just to say we were really pleased that we chose yourselves, the removal
guys were very polite/friendly & helpful.
Overall, we had a good move in trying times.
The people who packed and managed my move were excellent. All were hard-working, good
natured and very courteous.
This is the second time your company have helped me move house and, as with the first
time, everything was spot on.
We were very pleased with your Company.
Although this was only a local move into a rented property, we will come back to Chatfields when we move permanently farther afield.
NG Tunbridge Wells
Brilliant price for brilliant service.
Miss BP, Sevenoaks
First class service. Your removal men were friendly, efficient and went out of their way to help. I would be happy to recommend your company to any potential client.
From the initial visit I felt that Chatfields appeared a very professional and competent company. I was extremely pleased with the quoted price and had already decided that even if it was a little more expensive than the best quote to date then I would have chosen you for my removals. I would also like to thank my removal guys Tel and Johnny for a they were very helpful, professional and friendly and made the move a good experience as opposed to a stressful one. A wonderful service all round, very pleased and will be highly recommended.
Have used Chatfields 4 times now and always excellent service – recommended to others as well and you are moving my mum next weekend due to our recommendation.
I cannot find words to express my total satisfaction at the excellence of your service from my initial inquiry to the removal van moving off after delivering the load. The removal team where skilled experienced very pleasant and made the whole thing appear so easy and stress free. I did want to call you or write to express this but have been so busy.
Rev. DC Tunbridge Wells
I cannot praise enough, all the people I have dealt with at Chatfields. From the owner to the office ladies to the removal men – you all made my move happen so smoothly. Thank you all very, very much and here’s to my onward journey next week!
I had not had any previous experience with removal companies but wanted to chose a local company. I had picked Chatfields from Yellow Pages not recommendation, was very happy with the home visit but when I was reflecting on comparative quotes later I referred to website and company literature given at home visit. I nearly didn’t choose Chatfields but I’m glad I did because I could not fault the service we were given and wouldn’t hesitate to recommend the company.
I was very pleased with the service you provided for our office move. The two removal men who came were very polite and very helpful which made it a much less stressful move. They were quick and efficient. I would have no hesitation in recommending you to people I know.
AH Reality Training, West Malling
John who did the assessment gave a very good impression of Chatfields with an attitude of trying to make a difficult thing in moving as easy as possible, with a few helpful hints and tips. I cannot thank Greta, who I spoke to regularly on the phone, enough; she was lovely and very helpful. Little Andy, Big Andy and Little John who moved us were brilliant – very friendly, professional and took great care of our belongings. What a great team of people!
BL Tunbridge Wells
Nice couple of guys!
KM Burgess Hill
Your men were great, happy and would not let us move or lift anything, we thoroughly enjoyed their company.
Thought you were really good.
PT Tunbridge Wells
Our packing team were extremely efficient and helpful in less than ideal conditions.
Really helpful- packing and moving staff great – friendy and efficient.
The guys were exceptionally helpful, and went way beyond what they could have got away with. They were fantastic and I would recommend them to anyone.
The removal men were prompt, efficient and friendly. They certainly went the extra mile and could not do enough to help.
NvO Tunbridge Wells
The removal men were excellent and the office very helpful. It would have helped to have more boxes delivered as I had to pick up an extra 10. The move would have worked better over 2 short days than 1 very long one.
The whole experience, under some time pressure and up against dreadful weather conditions, was excellent. Your receptionist was so helpful and the two men concerned worked their socks off with some icy road conditions to cope with.
Very friendly and efficient moving team.
Very friendly bunch of guys made moving a joy.
AB Tunbridge Wells
Very happy, all went really well and will be using again when we move in about 6 months.
GW Paddock Wood
We found the whole process and service to be excellent. The Team who moved us were helpfull, polite, careful and had a great attitude. I would have no hesitation in recommending your company to friends and family. In our whole house move, your company have been the only thing that has run smoothly and been good value. Thank you.
We were very impressed with the guys you sent over – very polite and incredibily quick workers.
Would just like to say a great big thankyou ! the two guys who moved us were absolutely brilliant !!! Thanks again.